top of page

Privacy Policy

Effective Date: 24th April, 2025

 

Thank you for visiting ensowall.com ("we," "our," "us").
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

 

By using our services, you agree to the terms outlined below.

​

1. Information We Collect

We collect personal information you voluntarily provide, as well as information automatically collected when you use our site.

​

Information You Provide to Us:

  • Name

  • Email address

  • Phone number

  • Company or organisation name

  • Billing and payment information

  • Artwork and venue profile information

  • Any communications, inquiries, or feedback you submit

  • ​

Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Browsing behavior (pages visited, time spent, links clicked)

  • Cookies and tracking technologies

​

2. How We Use Your Information

We use your information to:

  • Provide and operate our services

  • Facilitate communication between artists, venues, and users

  • Process transactions and billing

  • Improve, personalise, and optimise our website and services

  • Respond to inquiries, requests, and customer support

  • Send important updates, promotional materials (where consented), and newsletters

  • Maintain the security and integrity of our systems

​

3. How We Share Your Information

We do not sell your personal information.
We may share your information in the following ways:

  • Service Providers: With trusted third-party vendors who help us operate the website, payment processing, hosting, analytics, or marketing.

  • Venue and Artist Profiles: Certain information you choose to publish will be visible to other users to facilitate matches between artists and venues.

  • Legal Requirements: If required by law, or if necessary to protect our rights, safety, or property.

  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be part of the transferred assets.

​

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyse usage, and assist in marketing efforts.

​

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

​

5. How We Protect Your Information

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorised access, destruction, or disclosure.


However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

​

6. Your Choices and Rights

You have rights regarding your personal information, including:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to your personal data.

  • Deletion: Request deletion of your information (subject to legal obligations).

  • Opt-Out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting us directly.

To exercise your rights, please contact us.

​

7. Third-Party Links

Our site may contain links to external websites that are not operated by us.
We are not responsible for the content or privacy practices of these third parties. We encourage you to review their privacy policies.

​

8. International Users

If you are accessing our site from outside USA, please be aware that your information may be transferred to, stored, and processed in USA, where our servers and data centres are located.

​

9. GDPR and CCPA Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your region, you may have specific rights, including:

​

If You Are in the EU/EEA (GDPR):

  • The right to access, rectify, or erase your personal data

  • The right to restrict or object to processing

  • The right to data portability

  • The right to withdraw consent at any time

  • The right to lodge a complaint with a supervisory authority

​

If You Are a California Resident (CCPA):

  • The right to know what personal information we collect, use, disclose, or sell

  • The right to request deletion of your personal information

  • The right to opt out of the sale of personal information (Note: We do not sell your information)

  • The right not to receive discriminatory treatment for exercising your rights

​

To exercise these rights, please contact us.
 

We may need to verify your identity before fulfilling your request.

​

10. Updates to This Policy

We may update this Privacy Policy from time to time.
When we do, we will revise the "Effective Date" at the top of this page and post the updated version on our site. Your continued use of our services constitutes acceptance of the updated policy.

​

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us.

bottom of page